Payment Policy

 

Last Updated: September 5, 2025

At MOUNI RAJASHEKAR COLLECTIONS, we ensure a secure and seamless payment experience. By making a purchase, you agree to the terms outlined in this policy.

 

1. Accepted Payment Methods

• Domestic Orders (India)

  • Credit/Debit Cards (Visa, MasterCard, RuPay, American Express, Maestro)

  • Net Banking (All major Indian banks)

  • UPI Payments (Google Pay, PhonePe, Paytm, BHIM, etc.)

  • Mobile Wallets (Paytm, Amazon Pay, PhonePe)

  • Cash on Delivery (COD) (Available for select locations)

  • Bank Transfer (NEFT/RTGS/IMPS) (For bulk orders)

• International Orders

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)

  • PayPal (For select countries)

  • International Wire Transfer (For bulk/special orders)

All transactions are subject to verification and authorization by payment providers.

2. Pricing & Currency

• Domestic transactions are processed in Indian Rupees (INR).

• International payments may be processed in local currency based on exchange rates.

• Prices include applicable taxes unless otherwise stated.

3. Payment Processing & Confirmation

• Orders are processed after full payment confirmation, except for COD orders.

• Customers receive an order confirmation email upon successful payment.

• Payment failures require reattempting the transaction.

4. Cash on Delivery (COD) Policy

• Available only in select locations within India.

• Full payment in cash must be made upon delivery.

• Additional COD charges may apply.

• Refused COD orders may lead to restrictions on future purchases.

5. Payment Security & Fraud Prevention

• Payments are processed through secure gateways with SSL encryption and PCI DSS compliance.

• We do not store card details; all transactions are handled by third-party providers.

• Suspicious transactions may lead to order cancellations and legal action if necessary.

6. Taxes & Additional Charges

• Indian orders include GST and applicable taxes.

• International orders may incur customs duties, VAT, and import taxes payable by the customer upon delivery.

7. Refunds for Failed Transactions

• In case of payment failure with a deduction, refunds are processed within 5-7 business days to the original payment method.

• For persistent issues, contact our support team.

8. Cancellations & Refunds

• Refunds for canceled orders (before dispatch) are processed as per our Cancellation & Refund Policy.

• Refunds take 6-8 business days. Bank transfers may require additional details for processing.

9. Chargebacks & Disputes

• Report unauthorized transactions immediately.

• Fraudulent chargebacks may result in legal consequences or purchase restrictions.

10. Policy Updates

• We reserve the right to update this policy at any time. Changes will be reflected with an updated "Last Updated" date.

11. Contact Us For payment-related inquiries, reach out to:

• 📧 Email: mounirajashekarcollections@gmail.com

• 📞

  Phone: 9550831402

   

Thank you for shopping with MOUNI RAJASHEKAR COLLECTIONS!